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Click on any of the frequently asked questions to read its answer.
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Why don't I see the O.D Media Bar Toolbar on my browser?
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How can I move the O.D Media Bar Toolbar to a different location?
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Why don't I see the O.D Media Bar Toolbar listed in the Internet Explorer toolbars list?
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Does the O.D Media Bar Toolbar conflict with my browser or other add-ons?
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I installed the new version of Microsoft Iternet Explorer 6. Why doesn't the O.D Media Bar Toolbar icon appear on my browser?
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I'm trying to uninstall the O.D Media Bar Toolbar but keep getting an error message. What should I do?
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Do I need to pay for using the O.D Media Bar Toolbar?
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When will you have the O.D Media Bar Toolbar available for other platforms?
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Do you support MSN Explorer?
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How can I contact technical support?
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| How do I uninstall the O.D Media Bar Toolbar? |
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Why don't I see the O.D Media Bar Toolbar on my browser?
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If you have installed the O.D Media Bar Toolbar and do not see the icon, or you installed a new version of Internet Explorer and the O.D Media Bar toolbar is no longer displayed, go to View > Toolbars and click on the O.D Media Bar option. If you don't see the O.D Media Bar toolbar listed, follow the instructions below.
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How can I move the O.D Media Bar Toolbar to a different location?
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Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option.
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You can change the location of the O.D Media Bar Toolbar on your browser by clicking and dragging the vertical separator bar to the left of the O.D Media Bar icon by placing the O.D Media Bar Toolbar in the desired location. This functionality enables you to place two (or more) toolbars on the same line if you want to conserve space in your browser.
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Please note that, as with all of Internet Explorer's toolbars, you can only move the O.D Media Bar Toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.
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Why don't I see the O.D Media Bar Toolbar listed in the Internet Explorer toolbars list?
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Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The O.D Media Bar Toolbar may be listed under the name 'Radio' (usually the second such listing). Go to View > Toolbars and click on the second Radio option.
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Does the O.D Media Bar Toolbar conflict with my browser or other add-ons?
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No, the O.D Media Bar Toolbar is designed to run without affecting any other system add-ons.
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I installed the new version of Internet Explorer (6.0).
Why doesn't the
O.D Media Bar icon appear on my browser?
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In Internet Explorer, go to View > Toolbars and check that the O.D Media Bar option is selected. If not, select it.
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I'm trying to uninstall the O.D Media Bar Toolbar but keep getting an error message. What should I do?
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Install the O.D Media Bar Toolbar again and then uninstall it.
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Do I need to pay for using the O.D Media Bar Toolbar?
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No, the O.D Media Bar Toolbar is free of charge.
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When will you have the O.D Media Bar Toolbar available for other platforms?
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We are currently looking into the feasibility of implementing the O.D Media Bar Toolbar for other platforms. Check our web site or forum for the latest updates.
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Do you support MSN Explorer?
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| At this time the O.D Media Bar Toolbar does not work with MSN Explorer.
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How can I contact technical support?
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If you are experiencing any problems or have a question about the O.D Media Bar Toolbar that is not covered in our online help then feel free to contact us.
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How do I uninstall the O.D Media Bar Toolbar?
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To uninstall the O.D Media Bar Toolbar from your Firefox browser do as follows:- Open Firefox and click on the "Tools" menu.
- Select "Extensions".
- Find O.D Media Bar in the list of installed extensions and click on it.
- Click on the "Uninstall" button.
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